Our Work

As a part of our Enter and View programme, we made three announced visits to the discharge areas at Calderdale Royal Hospital.

We observed the service and engaged with patients and staff members to gather feedback on:

• Patients’ thoughts on hospital discharge
• The discharge areas experience
• What’s working well in the discharge areas
• Any suggested areas for improvements

This report outlines our findings and recommendations –Enter and View CRH Discharge Areas Report

As a part of our Enter and View programme, we made three announced visits to the Discharge Lounge at Huddersfield Royal Infirmary. We observed the service and engaged with patients and staff members to gather feedback on:

• Patients’ thoughts on hospital discharge
• The Discharge Lounge Experience
• What’s working well in the Discharge Lounge
• Any suggested areas for improvements.

This report outlines our findings and recommendations – Enter and View HRI Discharge Lounge Report

Healthwatch Kirklees and Healthwatch Calderdale joint Annual Report for 2023/24 

Hospital discharge is a common topic in the feedback Healthwatch receives. Our data shows that some people struggle when they are discharged without enough support, which can slow their recovery and increase the risk of being readmitted. Healthwatch Kirklees and Healthwatch Calderdale wanted to learn about people’s experiences with the different hospital discharge pathways.

In this report you’ll find:

• A summary of our findings
• Our recommendations
• Our findings and experiences on planning for discharge, care received in intermediate care setting, support at home from reablement services, carer’s experience, health inequalities, and Age UK’s Home from Hospital Service (in partnership with Community Transport)