Privacy Statement

This Privacy Statement sets out the data processing practices carried out by Healthwatch Kirklees and Healthwatch Calderdale. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the local independent champion for people who use health and social care services.

Find out more about our purpose and what we do https://www.healthwatchcalderdale.co.uk/about-us/. We will always make sure that your information is protected and treated securely. Any information that you give will be held in accordance with:

• Data Protection Act 1998
• As of 25 May 2018, the new data protection legislation introduced under the General Data Protection Regulation (GDPR) and Data Protection Bill.

Read our Data Protection Policy.

We also make our Information Asset Register available for people to read to give further clarity about how data relating to them is managed and kept secure. This includes our retention schedule and clear details about the lawful basis for storing and keeping personally identifiable information.

Read our Information Asset Register.

To try to keep things simple, we have created a flowchart that shows how a query to our signposting and information service is managed. We use an example and provide information about what we ask, what we record, and what we do with the information. Take a look here.